In the event that you are unhappy with an item you have received please reach out to us within 5 days of the date you received your order at email@example.com or call 0203 918 0771, please have your order number to hand to help us deal with the issue.
For small items sent out by courier we will ask you to return the unopened and unused item/s to: 78 Church Road, Barnes, SW13 0DQ. You must speak to us first by email or phone letting us know the reason for your return. You will be responsible for any return postage costs. Once we have received your item/s we will issue you a refund. Please note that we are unable to refund for any return postage or any delivery charges from your original order.
Unfortunately we are unable to accept returns on any food boxes unless highlighted to our driver at the time of delivery. If you are unhappy with your food box please inform our driver at the time of delivery and he will take this away with him.